Thank you for your time and patience on more than one occasion, discussing regular dropping off of my internet which could not be logically explained. Your staff who installed new routers, the agreed likely cause of the problem was pleasant, polite and efficient, and appears to have solved the problem.
I am very happy to recommend your organization, particularly given the personal attention that has been applied to resolving my problem.
Keith Holdaway
Returning to my rural home in NZ after 5 years in Europe, good internet was a must. I choose Rural Wireless from the list of providers believing that a smaller Company with “skin in the game”, would provide a better service than a multi-national. In this I have not been disappointed. Rural Wireless have always been very obliging and prompt in their delivery of good, reliable internet. Peter is always available for a chat and to address any concerns promptly that one may have. I would recommend Rural Wireless and would be happy to discuss this recommendation with any prospective user.
John W - Crofton
We were suffering painfully slow broadband speeds through Spark via copper wire, because we’re basically too far away from the “switches”. Spark don’t tell you that. Also internet service dropped out in bad weather! Peter from Rural Wireless was great. We actually couldn’t get a signal with the aerial near the house, but he spent ages finding a wireless signal. His support is excellent. We haven’t had any problems, the speed is much faster. He actually makes courtesy calls to check our satisfaction.
Alan Selway
Rural Wireless have enabled us to access high speed broadband cost-effectively. We couldn’t be more thrilled with the service compared with the expensive and unreliable satellite broadband we had before. Peter set us up so we had minimum stress in moving to a new system. Thank you for your patience, courtesy and help – very much appreciated.
Carl and Louise Knight - Crofton
We have found Rural wireless to be extremely reliable and Peter is always willing to go above and beyond in helping out, even when asked silly questions by the computer illiterate. We thoroughly recommend Rural wireless to anybody looking for a good internet service.
Shane Edwards - Mt Stewart.
The service we received from Peter was second to none. We had been battling with Chorus since moving to our new home 10 months ago to try and get an acceptable broadband connection. Fibre optic cable runs 800m from our house to an exchange another 4km away. Our house however is hooked up to an exchange 10km away in Pahiatua. Try as we might they would not allow us to hook into the closest exchange and as a result we were paying for broadband with a connection that regularly dropped out. We rang Spark to see if they could do anything and they advised we were not part of their Rural Broadband Initiative area. After calling Vodafone they advised the service is not yet available and to try again sometime in the next 1-5 years!! I cannot recommend the Rural Wireless Service Highly enough, so thanks Peter for getting us back online.
Ross McIntyre and Andrea Moore - Pahiatua
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