Privacy policy

At Rural Wireless, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided by our customers (“you” or “customer”). By accessing our services or providing your information to us, you consent to the practices described in this policy.

1. Collection of Information

We collect limited information from our customers, which may include:

Contact Information (name, address, email, phone number, etc.).
Account Information (username, password, account preferences, etc.).
Technical Information (IP address, device information, browser type, etc.).
Payment Information (partial credit card details, billing address, etc.).

2. Use of Information

The information provided to Rural Wireless will be treated as confidential and will be used for the following purposes:

Providing and maintaining our services.
Responding to your inquiries and customer support requests.
Processing payments and invoices.
Sending important updates, service-related communications, and limited promotional materials.
Improving our services, website, and customer experience.

3. Disclosure of Information

We may share limited information with third parties under the following circumstances:

Technicians: We may provide specific information to technicians or contractors to enable them to carry out their work as required to provide our services effectively.

Legal Obligations: We may disclose information to law enforcement agencies, the police, or government authorities when required by applicable laws or regulations to assist in criminal investigations or for other legal purposes.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Choices

You have the right to:

Access, correct, or update your personal information.
Request the deletion of your personal information, subject to legal obligations.

6. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through our website or other communication channels.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at using our contact page information.