mobile-help

Once you have installed the mobile application on your device you will need to enter your settings as follows:

1   On the ‘Sign in’ page enter: https://my.ruralwireless.nz then click on Next

2  Enter your user name and password then click on Next (same credentials as previously used. Please email us if you require this information).

Click here for apps

You will then have access to your Dashboard page where you can access the following options:

  • Account Balance
  • Finance
  • Support
  • Services
  • Statistics
  • Documents
  • Profile
  • Frequently asked questions
  • Feedback

The Rural Wireless Splynx application allows customers the following access:

 

Profile management and documents

  • Change user information
  • Review uploaded documents
  • Change account password
  • Review F.A.Q

Finance management

  • Check balance, invoices, all transactions, and payments
  • Pay for the services online using a Debit or Credit Card
  • Debit or Credit Card management:
  1. Setup a recurring payment subscription using their credit card or a payment gateway account
  2. Remove saved cards or bank accounts

Services

  • Change services and tariff plans
  • Change password to the service

Statistics

  • Check Internet usage or VoIP services statistics

Support

  • Create/close or check the status of a support ticket and further communicate with a Rural Wireless representative in the app interface.

Mobile examples pages

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